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At www.iptvplaylist.us, we strive to provide high-quality IPTV services to our customers. If you are not entirely satisfied with your purchase, we’re here to help.
1. Refund Eligibility
To be eligible for a refund, you must meet the following conditions:
- Your request for a refund must be made within [X] days of the purchase date.
- You must provide proof of purchase, such as an order number or receipt.
- The reason for the refund must be valid, and you must cooperate with any troubleshooting steps we may require to resolve your issue.
2. Non-Refundable Situations
Refunds will not be issued in the following situations:
- Failure to cancel the subscription before the renewal date
- Issues caused by your internet connection, device, or software
- Change of mind after purchase
- Violation of our Terms of Use
3. How to Request a Refund
To request a refund, please follow these steps:
- Contact our customer support team at [your contact email] with your order details and the reason for your refund request.
- Our team will review your request and may ask for additional information or troubleshooting steps.
- If your refund request is approved, we will process the refund to your original method of payment within [X] business days.
4. Subscription Cancellations
If you wish to cancel a subscription, please do so before the renewal date to avoid being charged for the next billing cycle. To cancel your subscription:
- Log in to your account on our website.
- Navigate to the subscription management section.
- Follow the instructions to cancel your subscription.
5. Contact Us
If you have any questions about our Refund Policy, please contact us at:
Email: [your contact email]
Address: [your business address]
6. Changes to This Refund Policy
We may update this Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on our website. Your continued use of our services after any changes indicates your acceptance of the updated policy.
